BeMyGuest – Jardim das Mães

At BeMyGuest, we value the trust you place in us. We are fully committed to protecting your privacy and ensuring the lawful, fair, and transparent processing of your personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese law.

📌 1. Data Controller

The entity responsible for the processing of personal data is:

BeMyGuest – Rubricas de Charme, Lda
Email: [email protected]
Phone: +351 966 144 878

🔎 2. Purposes of Data Collection

We collect your personal data for the following purposes:

Managing and processing accommodation bookings;

Complying with legal obligations (e.g., mandatory reporting to SEF – Portuguese Immigration and Borders Service);

Communicating with guests before, during, and after their stay;

Continuously improving the quality of our services;

Sending relevant information (e.g., check-in details, instructions, and additional services), based on our legitimate interest.

👤 3. What Data Do We Collect?

Depending on the context, we may collect the following personal data:

Full name, date of birth, and nationality;

Identification document (number, type, and expiration date);

Contact details (email and phone number);

Payment information (when applicable);

Other relevant booking details (preferences, estimated arrival time, etc.).

📥 4. How Do We Collect Your Data?

Your personal data may be collected through:

Forms on our website;

Emails and text messages;

Phone calls;

In-person interactions during check-in or throughout the stay.

🛡️ 5. Data Security and Storage

We implement appropriate technical and organizational measures to safeguard your personal data against destruction, loss, alteration, disclosure, or unauthorized access. All data is stored securely on information systems with restricted access.

⏳ 6. Data Retention Period

Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. After this period, data will be securely deleted.

📤 7. Data Sharing

BeMyGuest does not sell, rent, or commercially disclose your data to third parties. Your data will only be shared with:

Public authorities, when legally required (e.g., SEF);

Third-party service providers for operational purposes, strictly as necessary and under contractual terms that ensure GDPR compliance.

📧 8. Communication and Marketing

We will not use your data for marketing purposes without your explicit consent. You may withdraw your consent or exercise your data rights at any time by contacting us via the email provided.

⚖️ 9. Your Rights

As a data subject, you have the right to:

Access your personal data;

Correct inaccurate or incomplete data;

Request deletion of your data ("right to be forgotten");

Restrict or object to data processing;

Request data portability, when applicable;

File a complaint with the Portuguese Data Protection Authority (CNPD) at www.cnpd.pt.

📌 10. Updates to this Privacy Policy

This policy may be updated periodically. We encourage you to review this page regularly to stay informed about any changes.